Our Response to COVID-19 Pandemic

Elektrim Motors is committed to ensuring the safety, health, and well-being of our employees and their families, customers, and business partners during this challenging time. We have been closely monitoring the unparalleled situation concerning the COVID-19 pandemic to minimize risk, avoid disruption, and provide continuity of supply.

On 3/20/20, the state of Illinois along with many others issued a “Shelter In Place” order closing all non-life-sustaining businesses that is scheduled to remain effect until further notice.  We are considered an essential critical manufacturer, as defined by the US Department of Homeland Security – Cybersecurity & Infrastructure Security Agency Guidance of March 19, 2020. Consequently, we will keep providing products and services to our customers.

At this time, we will continue to serve customers from virtual workspaces at home, while maintaining essential on-site warehouse staff for no-contact shipments from our Schaumburg, IL facility. To ensure our warehouse staff health, pick-ups and deliveries must be scheduled in advance by calling 847-524-1074, and drivers should remain in their vehicles upon arrival for further instruction.

During this time, we will strive to give you the same level of customer service we always have. Additionally, we will do our best to pay close attention to every detail regarding inquiries you may have and remain flexible to find solutions to problems that may arise.

We appreciate every single one of you and thank you for your cooperation, patience and understanding.  The safety, health, and well-being of our employees, customers and business partners remain our highest priority, and we will continue to act respectfully and diligently, regardless of the disruption and uncertainty of COVID-19. We are navigating these rapidly changing circumstances as new information is made available. We are optimistic this will be a temporary condition, and we will rebound stronger together.

For all questions, comments and concerns please email support@elektrimmotors.com. Please do not hesitate to contact with us.

Klaudius Kielb

President

Elektrim Motors